How do I turn on notifications?
AcornReply can notify you three ways: email, web push (in a browser on a computer or Android), and push from the iPhone app.
- Email and web push: on the web, open Settings → Notifications, pick a workspace, and choose the events you want: "New and unassigned customer message," "Snoozed conversation wakes," and "You're mentioned in an internal note." Web push is per device, so allow notifications in each browser you use.
- iPhone app: allow notifications when the app asks. Then tap your profile picture, choose Notifications, and check that each workspace you want alerts from is switched on.
Learn more: Notifications: never miss a message