How do customers reach me?

Four ways, all feeding the same inbox: email to your per-workspace support address, a live-chat bubble on your site, a hosted or embeddable contact form, and a developer API. On live chat and the form, customers can also attach a screenshot or a small file. Every reply goes out from your workspace's address, never AcornReply's.

Learn more: How customers reach you: your support channels · Live chat on your website